Refund policy
We want you to love your purchase. If something isn't right, we're here to help.
30-Day Guarantee
Every order is covered by our 30-Day Guarantee. If you change your mind for any reason — wrong size, wrong fit, or it just isn't what you expected — you can return it within 30 days of your purchase date for a refund or exchange, no questions asked.
We also offer refunds for:
- Wrong items received
- Damaged or defective products
- Change of mind / no longer wanted
All refund and return requests must be submitted within 30 days of the purchase date. Please contact us at CustomerService@AlwaysMyDog.com to start your return.
Policy Updates
This Refund Policy may be updated at any time without notice. For the most current version, please contact us at CustomerService@AlwaysMyDog.com