Refund policy

We want you to love your purchase. If something isn't right, we're here to help.

 

30-Day Guarantee

Every order is covered by our 30-Day Guarantee. If you change your mind for any reason — wrong size, wrong fit, or it just isn't what you expected — you can return it within 30 days of your purchase date for a refund or exchange, no questions asked.

We also offer refunds for:

  • Wrong items received
  • Damaged or defective products
  • Change of mind / no longer wanted

All refund and return requests must be submitted within 30 days of the purchase date. Please contact us at CustomerService@AlwaysMyDog.com to start your return.

 

Policy Updates

This Refund Policy may be updated at any time without notice. For the most current version, please contact us at CustomerService@AlwaysMyDog.com